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E-commerce Development · WhatsApp Commerce

WhatsApp Chatbot Store

Using the WhatsApp Business API, customers browse, order and check status inside WhatsApp, with a human taking over when needed.

By · Updated

Laptop and browser windows showing a company website and an online store

What whatsapp chatbot store includes

  • Catalogue messages
  • Order flow in chat
  • Status updates
  • Human handover

Technology

Built with WhatsApp Business API, Node.js, Supabase. Server-rendered pages for search and AI crawlers, hosted on Vercel or your own infrastructure, with the code in your repositories.

What drives the cost

  • API approval
  • Flow complexity

Related case study

Multi-vendor marketplace · Pakistan

Parwaz Mart

1,000+ sellers on the marketplace (figure published on devkeytech.com).

How a project runs

  1. Step 1

    Share your project

    Send a short note on what you want to build, who it is for and when you need it, through the contact page or by email.

  2. Step 2

    Get a plan

    You get a reply with questions, a suggested approach and technology, a timeline broken into milestones, and a quote.

  3. Step 3

    Build in milestones

    Work ships in small milestones you can review and test, with regular updates, so there are no surprises at the end.

  4. Step 4

    Launch and support

    The product goes live, code and accounts are handed over to you, and ongoing support is available if you need it.

Questions

Is the WhatsApp Business API available in Pakistan?

Yes, through Meta's providers; approval takes a few days.

Does the customer need an app?

No. They browse the site and the order opens in WhatsApp with everything filled in.

Shopify or custom?

Shopify for a simple store with a small catalogue and standard payments. Custom (Next.js) when you need local gateways, COD logic, B2B pricing, multi-vendor or full ownership.

Have a project in mind?

Tell me what you want to build. You get a reply within a few hours, 7 days a week, with questions, an approach and next steps.

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